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Customer Service Ambassador Training – 18 October 2021
October 18, 2021 @ 9:30 am - 4:00 pm
These workshops aim to help staff improve the experience that our customers (internal and external) have.
Each session covers:
- the attitudes, skills and behaviors required of front facing staff;
- how to deal with angry customers;
- how to improve listening skills, and
- how to improve processes.
You’ll also have the chance to share ideas and make recommendations on “Making the Lives of those we Serve Better”
Please Login with your CSC username and Password to register for this course